Returns
Easy exchanges, clear rules.
Doshok supports practical returns and exchanges for eligible items so online shopping feels safer and more confident.
Return Window
You can request an eligible return or exchange within 7 days of delivery. Items must be unworn, unwashed, unused, and returned with original tags and packaging where applicable.
How It Works
Contact support with your order number and reason.
Share photos if the product is wrong, damaged, or defective.
Wait for approval and return instructions.
Receive exchange, store credit, or refund after inspection.
Refund Timing
| Method | Timing | Notes |
|---|---|---|
| COD refund | 3–7 business days after approval | Processed through agreed support channel |
| Exchange | Depends on stock and delivery zone | Replacement dispatch after inspection |
| Store credit | Usually fastest | Applied to future Doshok order |
Not Eligible
Washed, worn, scented, altered, or damaged by customer handling.
Missing tags, packaging, or accessories.
Final-sale or hygiene-sensitive items when marked non-returnable.